17 March 2026
Salesforce Superstars is a series run by Fundacja TeamCo & Friends in which practitioners from the Salesforce ecosystem tell their own career story. In Series 2, the first Trailblazer introduced is Monika Orzyłowska — a Salesforce specialist with five years of hands-on experience and strong expertise across the core Salesforce clouds and CPQ.
This is not a tribute piece. It is an attempt to answer the question that comes up most often in this series: what specifically makes a career in the Salesforce ecosystem gather speed.
Monika brings five years of hands-on experience with Salesforce. Her strengths lie across the core Salesforce clouds and CPQ. She has supported complex Salesforce environments, working closely with business teams and making sure the platform delivers real value to the people who use it every day. She is based in Warsaw.
What stands out most in her approach is practical, solution-oriented thinking: solid Salesforce administration experience combined with genuine curiosity about new technologies and an AI-savvy approach to improving processes.
And that is everything this article will say about Monika — because that is what she said herself. The rest is given over to what follows from that short description for anyone building a similar path.
CPQ — Configure, Price, Quote — is the area where the system helps build a complex commercial offer: configure the product, calculate the price with its discounts and rules, and issue a correct quote. Salesforce CPQ is the part of the platform that handles this.
From a career point of view it is an interesting choice for three reasons.
First, CPQ is difficult in a way that pays. Pricing and product rules encode a company's actual commercial policy, so an implementation requires understanding the business, not just clicking through configuration. That kind of knowledge cannot be caught up on quickly.
Second, fewer people go into it. Any specialism that attracts less investment automatically raises the value of those who have made it.
Third, CPQ touches money. Areas tied directly to revenue have a shorter path to decisions and budget in any company than areas seen as internal support.
That is the part of Monika's story worth borrowing: it is not about accumulating areas, but about picking one that few people want and doing it properly.
The second lesson is about proportion. Two elements recur in Monika's description: solid Salesforce administration and openness to new technology, including AI.
The order matters. Administration fundamentals are what you carry between projects — the data model, permissions, automation, configuration hygiene. New technologies change every quarter; the fundamentals have not changed in years. Anyone holding one without the other falls into one of two traps: maintaining a system they cannot develop, or chasing novelty with no ground to stand it on.
Salesforce is currently rebuilding its platform around artificial intelligence — Agentforce and the wider AI layer are arriving in the tools administrators use daily. Free introductory material is available immediately on Trailhead. But the advantage is not reaching for AI as such. The advantage is judging where it genuinely improves a process and where it merely adds another layer to maintain. That judgement requires exactly the fundamentals described above.
There is a sentence in Monika's description that is easy to skip past: she worked closely with business teams, making sure the platform delivered real value to users.
It sounds soft and it is one of the hardest skills in this profession. Most failed Salesforce implementations do not fall over on the technology but on the system doing something other than what people actually need. A specialist who can ask the right question before building saves a company quarters of work — and is the one people come back to for the next project.
This skill has one further advantage: alone in the whole set, it does not age with the technology. Clouds change, tools change, and the way you ask a good question stays the same across an entire career.
The Polish Salesforce ecosystem is dispersed. From the Salesforce Ecosystem Report Poland we know that one in two Salesforce specialists in Poland works for a partner, and that the community is spread across the whole map of the country, often in small teams.
In that structure it is very hard to see how anyone else's path looks. There is no corridor where someone explains how they arrived at their specialism. Salesforce Superstars exists to recreate that corridor at national scale: to show real paths, real choices and the real small wins that add up. It is a community series, not a sales one — which is why it is run by Fundacja TeamCo & Friends rather than a company.
If you are a Trailblazer who would like to tell your story in the series, write to Phillip Poynton at phillip[@]teamcoandfriends.org.
What is Salesforce Superstars? A community series run by Fundacja TeamCo & Friends in which Salesforce practitioners describe their own career paths so others can learn from them. Monika Orzyłowska is the first Trailblazer introduced in Series 2.
What does Monika Orzyłowska specialise in? She has five years of hands-on Salesforce experience, with strong expertise across the core Salesforce clouds and CPQ, and a practical, solution-oriented approach open to AI.
What is CPQ in Salesforce? CPQ stands for Configure, Price, Quote — the area covering product configuration, price calculation and issuing a commercial offer. It requires understanding a company's commercial policy, which makes it one of the more demanding and more highly valued specialisms in the ecosystem.
How can I take part in the series? Write directly to Phillip Poynton at phillip[@]teamcoandfriends.org.
A career in the Salesforce ecosystem does not need a dramatic story. It needs three things, all clearly visible in Monika Orzyłowska's path: strong fundamentals, one specialism done properly, and close contact with the people you are building for.
More about the community work, and what the Polish Salesforce market looks like in numbers, is in the Salesforce Ecosystem Report Poland.
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